Our mates over at eShipway ensure fast and free delivery + easy returns from our Melbourne warehouse.
We don't drop-ship, and we're proud of it.
Watch the video below to find out more, or see our returns policy below.
We endeavour to minimise returns by providing extensive information about our slim wallets during the purchase process. We also adhere to strict quality measures on all orders to ensure you love our products.
But we want you to have peace of mind when trying out your new wallet. So we offer a 14 day money-back guarantee on ALL orders. This includes all change-of-mind scenarios.
Just cover return shipping and let us do the rest. Send us an email at hello@hskompact.com.au within 14 days of purchase to begin.
Note: Returns initiated after 14 days will not be accepted unless the wallet is deemed faulty.
We acknowledge that mistakes happen and we aim to rectify them quickly. Returns are always offered if we don't meet the expected standard on every order, giving you peace of mind and a great product every time.
Be sure to provide all the information required such as order number, contact details and a description of the issue.
Emoji's encourage 😎😎🔥🔥
GET IN TOUCH
hello@hskompact.com.au
We take privacy seriously and adhere to a detailed policy regarding the collection, use and distribution of your personal information. To read our privacy policy in full hit the link below.
We want you to experience the best that HS Kompact has to offer. We believe in these products and want to exceed your expectations too. Having tried and tested our prototypes on extended trips around Europe and South America, we guarantee the will exceed durability and security expectations.
As such, we want you to shop with confidence and will always replace faulty or defective goods (within two weeks of receiving your order).
To qualify for this you must provide us with all the required information we require. Reach out at the below email address with:
Please note refunds will not be given on defects. Refunds will only be provided when a return is initiated and the product is sent back in a pristine, unused condition.
hello@hskompact.com.au
All HS Kompact orders receive FREE standard delivery using the carbon-neutral Australia post service, unless we are running a free Express Shipping promotion.
Please allow 3-7 business days for standard delivery.
Express shipping can be purchased at an additional fee.
Happy shopping!
